88jg
Privacy Policy

This Privacy Policy ("Policy") is issued by 88jg ("88jg", "we", "us", "our") and applies to all personal data collected, processed, and stored in connection with the operation of the 88jg online casino and sports betting platform accessible at https://88jg.net and any associated mobile-optimised interfaces.

This Policy applies to all individuals who visit, register on, or use the 88jg platform in any capacity, including registered players, prospective registrants who browse the platform without completing registration, and any individual who contacts 88jg customer support. Throughout this Policy, such individuals are referred to collectively as "Players" or "you".

88jg is committed to processing your personal data lawfully, fairly, and transparently, consistent with the obligations imposed under our international gaming licence and applicable data protection frameworks. This Policy sets out, in clear terms, exactly what data we collect about you, why we collect it, how we use it, who we share it with, and how long we keep it.

By registering for and using an 88jg account, you acknowledge that you have read and understood this Privacy Policy and that you consent to the collection and processing of your personal data as described herein. If you do not accept this Policy, you must not use the 88jg platform.

For the purposes of applicable data protection law, 88jg acts as the data controller in respect of all personal data collected through the 88jg platform. As data controller, 88jg is responsible for determining the purposes and means by which your personal data is processed.

Where 88jg engages third-party service providers to process personal data on its behalf — such as payment processors handling JazzCash and EasyPaisa transactions, or identity verification providers performing KYC checks — those parties act as data processors under 88jg's direction and are bound by written data processing agreements that restrict their use of your data to the specific purposes instructed by 88jg.

In certain circumstances, such as where game providers process betting data directly through their own servers, those providers may act as independent data controllers. Players should review the relevant provider's privacy policy for information about such processing.

88jg collects only the personal data that is genuinely necessary to operate the platform, comply with our regulatory obligations, and provide Pakistani players with the best possible gaming experience. The categories of personal data we collect are as follows:

88jg collects personal data through the following channels and mechanisms:

Direct Collection

The majority of personal data 88jg holds about you is provided directly by you during the course of your use of the platform. This includes:

• Information submitted when registering your 88jg account, including name, date of birth, mobile number, and email address;
• Identity and address documents provided during KYC verification;
• Payment method details provided when making a deposit or requesting a withdrawal via JazzCash, EasyPaisa, or bank transfer;
• Communications you initiate with the 88jg customer support team, whether via live chat in Urdu or English, or by email;
• Responsible gaming preferences and limit settings you configure within your account dashboard.

Automated Collection

When you access and use the 88jg platform, certain technical and usage data is collected automatically through our platform infrastructure. This includes session data, device and browser identifiers, IP address, the pages and games you access, time spent on each section of the platform, and game play data generated by your interactions with 88jg Casino games and the sportsbook.

Third-Party Sources

In limited circumstances, 88jg may receive personal data about you from third parties, including identity verification agencies used for KYC checks, fraud prevention and anti-money-laundering screening services, and payment processors where transaction data is shared as part of the payment settlement process.

88jg processes your personal data on one or more of the following legal bases, depending on the specific processing activity in question:

• Contractual Necessity: Processing required to perform the contract between you and 88jg — including operating your account, processing deposits and withdrawals, and making games available to you — is processed on the basis of contractual necessity.
• Legal Obligation: Certain processing activities are required for 88jg to comply with its legal obligations, including KYC verification, anti-money laundering record-keeping, and regulatory reporting obligations imposed by 88jg's gaming licence.
• Legitimate Interests: Some processing is conducted on the basis of 88jg's legitimate interests, including fraud prevention, platform security, responsible gaming monitoring, and service improvement — provided those interests are not overridden by your privacy interests.
• Consent: Where 88jg processes your data for optional purposes such as direct marketing communications, we rely on your freely given consent, which you may withdraw at any time through your account settings or by contacting 88jg support.

88jg uses the personal data it collects for the following specific purposes:

• Account Management: Creating, maintaining, verifying, and where necessary closing your 88jg player account;
• Identity Verification: Conducting KYC checks to confirm your identity, age (21+), and eligibility to use the 88jg platform;
• Payment Processing: Processing deposits and withdrawals via JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Raast, 1LINK, and debit card channels, and maintaining accurate financial records of all transactions;
• Fraud Prevention and Security: Detecting, investigating, and preventing fraudulent activity, money laundering, bonus abuse, multi-accounting, and other prohibited activities on the 88jg platform;
• Regulatory Compliance: Meeting the anti-money laundering, counter-terrorism financing, and responsible gaming reporting obligations imposed under 88jg's international gaming licence;
• Customer Support: Responding to your queries, complaints, and account issues via live chat in Urdu and English, and email;
• Responsible Gaming: Monitoring your gameplay patterns to identify potential problem gambling behaviour and, where appropriate, proactively applying responsible gaming tools including deposit limits, session reminders, or self-exclusion;
• Platform Personalisation: Customising your 88jg experience based on your game preferences, language settings, and betting history;
• Marketing Communications: Sending you promotional offers, bonus notifications, and platform updates where you have consented to receive such communications;
• Legal Claims: Establishing, exercising, or defending legal claims in connection with the 88jg platform.

88jg does not sell your personal data to any third party. We share personal data with external parties only in the following limited and controlled circumstances:

Service Providers and Data Processors

88jg shares personal data with carefully selected third-party service providers who process data on our behalf under written data processing agreements. These include:

• Payment processors — including the technical infrastructure providers operating JazzCash gateway integrations, EasyPaisa payment rails, and bank transfer processing for HBL, UBL, Meezan Bank, Raast, and 1LINK;
• Identity verification and KYC service providers who assist 88jg in verifying player identity and age in compliance with regulatory requirements;
• Anti-fraud and AML screening services used to screen transactions and account activity against financial crime risk databases;
• Customer support infrastructure providers who provide the technical platform through which 88jg's live chat and email support operates;
• Cloud hosting and data storage providers responsible for the secure hosting of 88jg platform data.

Regulatory and Legal Authorities

88jg will disclose personal data to regulatory authorities, law enforcement agencies, or courts where required to do so by applicable law, by court order, or as necessary to comply with 88jg's obligations under its gaming licence. 88jg will, where legally permissible, notify affected players of such disclosures.

Game Software Providers

Certain game providers whose titles are available through 88jg Casino process technical and usage data in connection with delivering their games. The data shared in these cases is typically limited to session tokens and game action data required for game integrity purposes. 88jg selects only reputable, established game providers subject to their own regulatory oversight.

The 88jg platform uses cookies and similar tracking technologies to support the technical operation of the platform, enhance your experience, and collect analytics data that helps 88jg improve its services for Pakistani players.

Types of Cookies Used

• Strictly Necessary Cookies: These cookies are required for the 88jg platform to function correctly. They enable core features such as maintaining your login session, loading your account balance, and processing game actions. These cookies cannot be disabled without breaking platform functionality.
• Functional Cookies: These cookies remember your preferences, such as your language setting (Urdu or English), your preferred game lobby view, and your responsible gaming limit configurations, so you do not need to reset them on each visit.
• Analytics Cookies:88jg uses analytics cookies to collect anonymised or pseudonymised data about how players navigate and use the platform. This data helps 88jg understand which features are most used, identify technical issues, and prioritise improvements relevant to Pakistani players.
• Security Cookies: These cookies assist 88jg's fraud detection systems by enabling the platform to identify unusual access patterns, simultaneous sessions from different locations, and other signals associated with unauthorised account access.

You may manage cookie preferences through your browser settings. Note that disabling certain categories of cookies may affect your ability to use all features of the 88jg platform correctly.

88jg implements a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include:

• 256-bit SSL/TLS encryption applied to all data transmitted between your device and the 88jg platform, ensuring that your JazzCash details, login credentials, and personal information cannot be intercepted in transit;
• Encrypted data storage for sensitive personal data including identity documents, financial records, and authentication credentials;
• Access controls and role-based permissions restricting internal access to personal data to authorised 88jg staff with a genuine operational need;
• Regular security audits and penetration testing conducted by independent security specialists to identify and remediate vulnerabilities;
• Two-factor authentication options available to players wishing to add an additional layer of security to their 88jg account login;
• Automated fraud detection systems that monitor transaction and login patterns in real time to identify and respond to security threats.

Notwithstanding these measures, no security system is entirely infallible. In the event of a data security incident that is likely to result in a risk to affected players, 88jg will notify relevant regulatory authorities and, where required, affected players without undue delay in accordance with applicable notification obligations.

88jg retains personal data for as long as is necessary to fulfil the purposes for which it was collected, subject to any longer retention periods required by law or regulation. The principal retention periods applicable to 88jg player data are as follows:

• Active account data — retained for the duration of your active 88jg account plus a minimum of five years following account closure, as required under anti-money laundering record-keeping obligations;
• KYC and identity verification documents — retained for a minimum of five years following account closure in accordance with regulatory requirements;
• Financial transaction records — retained for a minimum of five years following the date of each transaction for regulatory and audit purposes;
• Customer support communications — retained for up to three years to support dispute resolution and quality assurance;
• Technical and security logs — retained for up to 12 months for fraud investigation and security monitoring purposes;
• Marketing preference records — retained until you withdraw consent or request deletion, subject to any overriding legal retention obligations.

Upon expiry of the applicable retention period, 88jg will securely delete or anonymise your personal data in accordance with its data disposal procedures, unless a legal obligation requires continued retention.

As an internationally licensed online casino platform serving Pakistani players, 88jg may transfer personal data to, and process it in, countries outside of Pakistan. Such transfers occur where 88jg's service providers — including cloud hosting infrastructure, KYC verification services, and certain game providers — operate servers or processing facilities outside of Pakistan.

Where personal data is transferred internationally, 88jg takes steps to ensure that appropriate safeguards are in place to protect that data to a standard at least equivalent to the protections provided under this Policy. These safeguards include contractual data protection clauses binding the receiving party to specific data handling standards.

By using the 88jg platform, you acknowledge and consent to the transfer of your personal data to countries outside of Pakistan where necessary for the operation of the services described in this Policy.

Where you have provided consent to receive marketing communications, 88jg may send you promotional emails, SMS notifications to your registered Pakistani mobile number, and in-platform messages relating to new games, bonus offers, PSL cricket betting promotions, and other 88jg Casino features.

You may withdraw your consent to receive marketing communications at any time by:

• Updating your communication preferences directly in your 88jg account settings dashboard;
• Clicking the unsubscribe link included in any 88jg marketing email;
• Contacting the 88jg customer support team via live chat or email and requesting removal from all marketing lists.

Withdrawal of marketing consent does not affect 88jg's ability to send you essential transactional communications relating to your account, such as deposit confirmations, withdrawal notifications, KYC verification requests, and security alerts. These communications are sent on the basis of contractual necessity and are not subject to marketing opt-out controls.

88jg employs age verification procedures at the point of registration and during the KYC process to confirm that all players meet the minimum age requirement. Where 88jg becomes aware that personal data has been collected from an individual under the age of 21, that account will be immediately closed, all associated funds will be handled in accordance with 88jg's Terms & Conditions, and the personal data of the minor will be securely deleted from 88jg's systems to the extent not required for legal or regulatory record-keeping.

If you are a parent or guardian and believe that a minor in your care may have registered an 88jg account, please contact 88jg customer support immediately via live chat so that the matter can be investigated and resolved without delay.

As a player whose personal data is processed by 88jg, you hold the following rights in relation to that data. To exercise any of these rights, please contact 88jg customer support with your request, providing sufficient information to allow us to identify your account and verify your identity.

• Right of Access: You have the right to request a copy of the personal data 88jg holds about you. 88jg will respond to access requests within 30 days of receipt, providing a structured summary of the personal data held and the purposes for which it is processed.
• Right to Rectification: If you believe that any personal data 88jg holds about you is inaccurate or incomplete, you have the right to request that it be corrected. Basic profile information such as your contact email or mobile number can be updated directly through your 88jg account settings.
• Right to Erasure: You may request that 88jg delete your personal data where it is no longer necessary for the purposes for which it was collected, where you have withdrawn consent and no other legal basis applies, or where the data has been unlawfully processed. This right is subject to exceptions where 88jg is required to retain data to comply with a legal obligation or to establish, exercise, or defend legal claims.
• Right to Restrict Processing: You may request that 88jg restrict the processing of your personal data in certain circumstances, including where you contest the accuracy of the data or where you have objected to processing and a determination is pending.
• Right to Data Portability: Where processing is based on consent or contractual necessity and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, machine-readable format.
• Right to Object: You have the right to object to processing carried out on the basis of 88jg's legitimate interests, including profiling carried out for fraud prevention purposes, unless 88jg can demonstrate compelling legitimate grounds that override your interests. You have an unconditional right to object to processing for direct marketing purposes.

88jg will respond to all privacy rights requests within 30 calendar days of receipt. Where a request is complex or involves a large volume of data, 88jg may extend this period by a further 30 days, in which case we will notify you of the extension and the reason for it.

88jg reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, changes in applicable law or regulation, or improvements to the 88jg platform. The date of the most recent update is displayed at the top of this page.

Where changes to this Policy are material — meaning they significantly affect the way 88jg processes your personal data or the rights available to you — 88jg will notify all registered players via their registered email address at least 14 days before the updated Policy takes effect. Continued use of the 88jg platform following the effective date of an updated Privacy Policy constitutes acceptance of the revised terms.

We encourage all 88jg players to review this Privacy Policy periodically to stay informed about how their personal data is being handled. The current version is always available at https://88jg.net/privacy-policy.

If you have any questions, concerns, or requests relating to this Privacy Policy or 88jg's handling of your personal data, please contact the 88jg team through the following channels:

• Live Chat: Available 24/7 in both Urdu and English via the live chat feature on the 88jg platform. This is the fastest way to raise a privacy concern and receive a timely response from the 88jg support team.
• Email: You may send privacy-related enquiries to [email protected] (plain text — not a clickable link). Email responses are typically provided within 2–4 hours during standard hours, and within 24 hours at all other times.

When submitting a privacy rights request, please include your registered 88jg username, a clear description of your request, and any relevant supporting information. This will allow 88jg to process your request as efficiently as possible within the applicable response timeframe.

88jg takes all privacy enquiries seriously. Where you are not satisfied with 88jg's response to a privacy complaint, you have the right to escalate the matter to the relevant regulatory authority under 88jg's operating licence. Details of the applicable regulator are available on request from 88jg customer support.